LeisureLines Terms and Conditions of Sale and use of Website
This website is owned and operated by Caravan Accessories C.A.K. Tanks Ltd Trading as LeisureLines.
The following terminology applies to these Terms and Conditions of Sale, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Client”, “You” and “Your” refers to you, the person accessing this website as our Customer or potential Customer and accepting the Company’s terms and conditions. . "The Company", “Supplier”, “Ourselves”, “Our”, “We” and "Us", refers to Leisurelines our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
Basis of Sale and Service
a, The Supplier's employees or agents are not authorized to make any representations concerning the Goods and Services unless confirmed by the Supplier in writing. In entering into the Contract the Customer acknowledges that it does not rely on, and waives any claim for breach of, any such representations which are not so confirmed.
b, No variation to these Conditions shall be binding unless agreed in writing between the authorized representatives of the Customer and the Supplier.
c, Sales literature, price lists and other documents issued by the Supplier in relation to the Goods and Services are subject to alteration without notice and do not constitute offers to sell the Goods which are capable of acceptance. An order placed by the Customer may not be withdrawn cancelled or altered prior to acceptance by the Supplier and no contract for the sale of the Goods and Services shall be binding on the Supplier unless the Supplier has issued a quotation which is expressed to be an offer to sell the goods and services or has accepted an order placed by the Customer by whichever is the earlier of:-
c1, the Supplier's written acceptance;
c2, delivery of the Goods; or
c3, the Supplier's invoice.
c4, Any typographical, clerical or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Supplier shall be subject to correction without any liability on the part of the Supplier.
The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from Leisurelines through this website, you will need to take the following steps:
You can place an Order on our Site by adding Goods to your basket and following the checkout process. You are responsible for ensuring that your Order details are complete and accurate. Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing your basket. You may correct those input errors before placing your order by making the necessary corrections to your order before making payment at the checkout. Each Order for Goods by you to us shall be deemed to be an offer by you to purchase Goods subject to these Terms and all Goods are offered subject to stock and availability.Checkout and pay for your basket of goods. Once the website has processed your basket you will get an email, to the address you furnished us with in your registration information, confirming your order has been received by us pending our acceptance of it. This confirmation will set out a description of the Goods ordered and the total cost of the Goods ordered, including delivery and VAT.
Once we have received your order we will check it for accuracy and confirm the correct prices by email. Our acceptance of your order constitutes a legally binding contract between ourselves and you the customer on these terms. No term sought by you in your order to vary these terms will be accepted or form part of this contract unless confirmed in writing by an authorised representative of the company. We reserve the right to withdraw from any contract to supply or service in the case of errors and inaccuracies in literature or details on our website. We will contact you by email is soon as possible once we have discovered the error, If this error is regarding the price of a product we will offer you the option to accept the corrected price and continue with the order or cancel that part from your order.
Unless we list a standard vehicle kit, we require a sketch drawing of where you wish us to install connections for all tank orders. This is to ensure accuracy. We will not accept any verbal instructions regarding the positioning of fittings or equipment to be fitted to tanks.
We endeavour to keep sufficient stocks to fulfil website and in person orders from our warehouse. If it is found we have insufficient stock of some or all of the products you have ordered ,we will contact you by the email address you have supplied us within your registration or order, to offer you the option to change to alternative products or delete the unavailable items from the order. If you fail to correspond with us within 7 days of the sending of our email we reserve the right to dispatch the parts of the order which are available from stock and cancel the remaining unavailable items. We may also split the order and send in two deliveries at our convenience. We will refund as soon as possible any monies paid for unavailable items but ensure this is within 30 days. We will not be liable to offer any compensation for the order being sent incomplete.
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
Price and paymentPrices for products are quoted on our consumer website in pounds sterling inclusive of VAT. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when we confirm our acceptance of your order.
In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you check out and pay for the product.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds
All major Credit/Debit Cards, Cash or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full before dispatch of goods. Special orders for long lead items to be manufactured require a deposit of up to 30% before goods will be manufactured. All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England's base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court
When ordering goods from Leisurelines for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Leisurelines, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within a reasonable timescale from the date of our order confirmation. If you have ordered large items they may be sent on a pallet for the benefit of safe dispatch. You will need to have suitable means to unload your order at the place you have requested delivery. If you are unable to accept delivery and have not advised the carrier of this inability the carrier may charge you a redelivery fee.
Delivery of the Goods shall be deemed to have taken place on delivery of the Goods to the address specified by you on the Order. A signature will be required. Goods delivered must be signed for by an adult over the age of 18 years.
If no one is at the address when the delivery is attempted the delivery contractor will leave a card advising you who to contact to arrange collection or re-delivery. If you do not make arrangements for collection or re-delivery of the Goods within a reasonable period the goods will be returned to our warehouse and we will only refund the price of the Goods less a handling charge of £20 (twenty pounds) provided the Goods have been returned to us in their original condition.
If you give specific delivery instructions in your Order either to leave the goods at a neighboring address or outside your premises without obtaining a signature, the Goods are delivered entirely at your own risk and we will not accept responsibility for any loss or damage suffered.
Any date specified by us for delivery of the Goods is intended to be an estimate only. Whilst we make every effort to keep to stated delivery times, we cannot be held liable for any losses or costs incurred as a result of a failure to meet estimated delivery dates and/or times.
A delay in the delivery of the Goods will not entitle you to terminate or rescind the Contract unless such delay exceeds 30 days.
Delivery - missing, lost or damaged goods etc very important note.
Larger items & consignments are sent by carrier delivery service and require a signature on delivery. If unfortunately on delivery you find your goods are missing, lost or damaged please notify us promptly of delivery with details of the problem and confirm in writing. The Company will endeavour to make good the discrepancy within a reasonable period.
Once a delivery has been signed for the carrier (and therefore Leisurelines) will not accept responsibility for any damage. Please look for obvious signs or sounds of damage and if necessary refuse the delivery.
If you do not intend to fit a product straight away we advise you check it has been received in good condition and working order straight away.
The Company shall have no liability in respect of any such discrepancy unless the customer has given written notice of the claim:
A:1 in the case of missing or damaged goods to the Company (otherwise than on the carrier's documents) within 3 working days of receipt, and to the carrier in accordance with the carrier's claims procedure; Please sign for goods as damaged. If you sign as unchecked or "received in good condition" as stated on their delivery note the carrier will refuse our claim for loss / damage. We cannot emphasize the importance of this enough.
A:2 in the case of loss of a whole consignment, to contact the Company within 7 days and in writing within 14 days from the date of the invoice; or
A:3 in the case of any damage which could not reasonably be detected on inspection or other discrepancy immediately on the discrepancy becoming apparent and in any event within 7 days from receipt of the goods.
Consumers: returns policy
If you wish to return an item, please contact customer services to advise of the return and obtain a return reference number (failure to do this may result in any refunds or replacements being delayed). To aid us in re-stocking the item please enclose in parcel details of why the product is being returned. We accept returns within 14 days no quibble. Goods returned are accepted providing they are in original condition, with original unmarked packaging and documentation and have not been modified in any way. Carriage charges are non-refundable unless goods are found to be faulty on inspection. All special orders are subject to a 20% re-stocking charge. Customers are responsible for all return carriage costs.
This Section applies to consumers, not business customers. If you are a business customer, the applicable returns policy is set out in Business Customers Returns Section.
Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 14 working days after the day you received the relevant products or products (subject to the limitations set out below).
In order to cancel a contract in this way, you must give to us written notice of cancellation.
You will not have any such right insofar as a contract relates to: (i) the supply of any products which constitute audio or video recordings or computer software which have been unsealed by you; (ii) the supply of newspapers, periodicals or magazines; (iii) the supply of goods made to your specifications or clearly personalised.
We cannot accept any liability for returned goods that are lost or damaged in transit. Goods are returned entirely at the customer’s risk. Please ensure products are packed well for return transit. If you use your own carrier service to return goods to us any damaged parcels on return will be at your risk to claim for damages from your carrier. Proof of dispatch of returned items does not constitute proof of our receipt of your return we advise you use proof of delivery or signed for delivery methods for all returns.
Business customers: limitation of warranties
This Section applies only to business customers, not consumers.
We warrant to business customers that the products purchased from our website will:
(a) Conform in all material respects to any applicable published specification of the manufacturer of such products; and
(b) Subject to the conditions set out below, the Company warrants that the goods will be free from defects in material and workmanship for a period of 12 months from the date of delivery and shall replace any goods which the Buyer proves to the satisfaction of the Company to be faulty in accordance with this condition.
(c) The warranty given in paragraph (b) is subject to the following conditions.
(d) The Company shall be under no liability in respect of any defect in the goods arising from any specification of the Buyer provided in its order or any tender.
(e) The Company shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, failure to follow the Company’s instructions, misuse or alteration or repair of the goods without the Company’s written approval.
(f) The Company shall be under no liability under the above warranty if the total price for the goods has not been paid by the due date for payment.
(g) The above warranty does not extend to parts, materials or equipment not manufactured by the Company, in respect of which the Buyer shall only be entitled to the benefit of any warranty or guarantee provided by the manufacturer thereof to the Company.
(h) Subject as expressly provided in these conditions, all warranties, conditions or other terms.
Business customers: returns policy
This Section applies to business customers, not consumers. If you are a consumer, the applicable returns policy is set out in the consumers’ returns section.
Products may only be returned to us with our prior agreement, at your expense, and according to our directions. Any products returned in contravention of this Section will not be the subject of any refunds or replacements and you will continue to be liable for payment of the price of such products. Customers are responsible for all return carriage costs.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Licence to use website
Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You must not:
(a) Republish material from this website for commercial gain (including republication on another website);
(b) Sell, rent or sub-license material from the website;
(c) Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) Edit or otherwise modify any material on the website; or
(f) Redistribute material from this website except for content specifically and expressly made available for redistribution (such as our catalogues and newsletters).
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with or you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.
You must not use any other person's user ID and password to access our website[, unless you have that person's express permission to do so].
We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.
Your reviews must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet.
Your content must not be illegal or unlawful, must not infringe any third party's legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations and exclusions of liability
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
Consumer Customers: Indemnity
Business customers: indemnity
If you are a business customer, you hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms of sale.
Exclusion of third party rights
Force MajeureNeither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
GeneralThe laws of England and Wales govern these terms and conditions. By accessing this website and using our services or buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
The Company operates a continuous programme for the development and improvement of its goods and reserves the right to alter their specifications at any time without notice and to deliver goods conforming to the altered specification in fulfilment of any contract; no contract shall constitute a sale by sample notwithstanding that any products may have been exhibited to or inspected by the customer. The Company also reserves the right at any time to update any information it provides, without notice. Any specifications, drawings, particulars or weights and dimensions and other technical information contained in the Company's quotations, catalogues, price lists, advertisements or elsewhere are approximate only and intended merely to present a general idea of the goods and (unless otherwise agreed in writing by the Company) are not to form part of any contract. The Company reserves the right to discontinue the sale of particular products without notice at any time.
Notification of Changes
Consumers: statutory rights
If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.
Our DetailsWe are a limited company registered in England and Wales. Our registration number is 3677785. Our registered trading address and contact details are; Caravan Accessories Cak Tanks Ltd trading as Leisurelines. Of: Princes Drive, Kenilworth, Warwickshire CV8 2FD, United Kingdom. firstname.lastname@example.org Phone 0844 414 2324 (01926 854271), Fax 0844 414 2425.
Our VAT number is GB785411809.
We recommend that you keep a printed copy of these terms and conditions for future reference.
© Leisurelines 2012 All Rights Reserved